Being able to communicate well is fundamental to your councillor’s success. When we communicate well with someone, we just click, we really connect with them and it feels that we really get along!
Often, we don’t think about how we communicate, we simply do it. We usually just type an email and send it, without giving a second thought about how it’s going to be received. But what happens when it goes wrong? When the process doesn’t go so smoothly, we feel that people just don’t ‘get us’, and it can be confusing to understand why.
During this session we help councillors to learn how to get their message across in the best way possible in both the verbal and written formats. We tune into some important listening skills, we discover the secrets of body language, and what messages you are really giving out.